Customer service standards
Understand the guidelines that shape our service quality and protect your banking rights
Important Notice – CKYC ID Update: This is to inform Customers whose CKYC ID is currently not available in the Bank's records that, if a corresponding record is available, the Bank will fetch their CKYC ID from the Central KYC Records Registry (CKYCR) and update it in their account for further reference.
Important Notice – CKYC ID UpdateNo notifications found in this category.
Domestic term deposit interest rates have been revised. Check the latest rates
2 hours ago • Interest rate updateInternet banking services may be unavailable on Sunday between 12:00 AM - 4:00 AM.
Yesterday • Maintenance updateYou can now update your KYC details online via Internet Banking
2 days ago • New service
A detailed overview of the principles TMB follows to ensure fair treatment of all customers
Understand the guidelines that shape our service quality and protect your banking rights
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